Compliance Center
Data protection, privacy rights, and regulatory compliance
GDPR Compliance (EU)
We comply with the General Data Protection Regulation (GDPR) for all users in the European Union. You have comprehensive rights over your personal data.
Your Rights
- Right to access your data
- Right to rectify incorrect data
- Right to erasure (right to be forgotten)
- Right to data portability
How to Exercise Rights
Submit requests through:
- • In-app Settings → Privacy
- • Email: llm@datagenn.ai
- • EU Representative: EuroData Compliance Ltd., Dublin
CCPA Compliance (California)
California Consumer Privacy Act (CCPA) grants California residents specific rights regarding their personal information.
California Rights
- Right to know what data we collect
- Right to opt-out of data sales
- Right to delete personal information
- Right to non-discrimination
Do Not Sell/Share
We do not sell personal data, but you can:
- • Toggle "Do Not Sell/Share" in Settings
- • Opt-out of advertising cookies
- • Request deletion of your data
Digital Services Act (EU)
The EU Digital Services Act (DSA) requires platforms to be transparent about content moderation and provide clear reporting mechanisms.
Designated Point of Contact
Email: llm@datagenn.ai
For DSA-related inquiries, content appeals, and transparency reports
Transparency Reports
Published quarterly with moderation statistics and policy updates
Content Appeals
Appeal moderation decisions through our contact form or email
Data Retention Schedule
| Data Type | Retention Period | Purpose |
|---|---|---|
| Account Data | Until user deletes account | Service provision |
| Log Files | 12 months | Security and analytics |
| Deleted Content Backups | 30 days | Recovery protection |
| Financial Records | 7 years | Tax compliance |
Law Enforcement Guidelines
We cooperate with law enforcement agencies while protecting user privacy and following proper legal procedures.
Requirements
- Legally valid requests only
- Submit to: llm@datagenn.ai
- Non-US: Use MLAT procedures
Response Times
Security & Auditing
Security Measures
- TLS 1.3 encryption in transit
- AES-256 encryption at rest
- Semi-annual penetration testing
Bug Bounty Program
Responsible disclosure program:
- • Security vulnerabilities rewarded
- • Scope and rules at llm@datagenn.ai
- • CREST-certified testing partners
Compliance Questions?
Our compliance team is available to help with data protection requests, regulatory inquiries, and privacy concerns.